At Ben Roy Jewelers, we pride ourselves on offering high-quality, handcrafted jewelry. To ensure the best experience, please review our return policy carefully:

Non-Refundable Items:
All sales are final. Once a product is purchased, it is non-refundable. We encourage customers to carefully consider their purchases before completing their order.

Damaged Items in Transit:
If your product is damaged during shipping, please contact us at benjamin@benroyjewelers.com within 48 hours of receiving your item.
Proof of Damage: Please provide clear photos or videos showing the damage.

Store Credit: If the damage is verified, we will issue a store credit for your next purchase. The value of the store credit will be determined at our sole discretion.

For any questions or concerns, please reach out to us at benjamin@benroyjewelers.com.